Legal Documents

991 cw Terms & Conditions – Fully Available in Bengali for You

Please read these terms carefully before using 991 cw. They form a mutual agreement between you and us.

Last Updated: January 2026  |  Bengali Version

Key Terms at a Glance

Key highlights before you read the full details

Account Registration

You must be at least 18 years old to open an account at 991 cw. Only one account per person is permitted. Please register with accurate information.

Payments & Withdrawals

A minimum deposit of ৳300 is available via bKash, Nagad, and Rocket. Account verification is mandatory for withdrawals. Processing times range from 5 minutes to 24 hours.

Bonuses & Promotional Offers

Each bonus has specific wagering requirements. A set amount must be wagered before bonus funds can be withdrawn. Failure to meet the conditions will result in bonus forfeiture.

Betting Rules

Once a bet is finalised, it cannot be cancelled. Bets affected by system errors will be considered void. Specific rules apply in the event of a match walkover or abandonment.

Account Restrictions

Any account found engaging in fraud, multi-accounting, or syndicate betting will be immediately suspended. Accrued balances may be forfeited.

Responsible Gaming

991 cw is committed to the mental and financial well-being of its members. Deposit limits, self-exclusion, and cooling-off features can be activated at any time.

1 Introduction & Eligibility

By using the 991 cw website (https://991cw.biz) and mobile application, you are deemed to have read, understood, and fully agreed to all Terms & Conditions stated herein. 991 cw is an internationally licensed online betting and casino platform.

These Terms & Conditions constitute a legally binding agreement between you and 991 cw. If you do not agree with any of the terms, please discontinue use of our platform. These Terms have been drafted in accordance with applicable laws in Bangladesh and international betting regulatory frameworks.

Important: 991 cw is strictly for adults aged 18 and above. Use of this platform by minors is strictly prohibited.

991 cw reserves the right to amend these Terms & Conditions at any time. Your continued use of the platform following any changes will be deemed acceptance of the revised terms.

2 Account Registration & Management

To register at 991 cw, you must provide accurate and truthful information. Submitting false details may result in account termination and forfeiture of your balance.

  • Only one account per person One Account permitted. Creating multiple accounts is strictly prohibited.
  • Your account password and login credentials must be kept strictly confidential. You must not allow anyone else to access or use your account.
  • The mobile number registered to your account must remain active, as it is used for OTP verification.
  • To update any personal information, you must contact our support team and complete identity verification.
  • If you notice any suspicious activity on your account, contact 991 cw support immediately.

If unauthorized access occurs on your account and you fail to report it in time, 991 cw will not be held liable for any losses incurred during that period.

3 Age Verification & Identity Confirmation

To open an account and place bets on 991 cw, you must be at least 18 years of age is required. We actively prevent underage access to our platform.

Prior to withdrawals or large deposits, 991 cw may verify your identity through our KYC process. The following documents may be requested:

  • Copy of National ID (NID) or Passport
  • Mobile Banking Account Number Verification
  • Proof of address document (if required)

Withdrawals may be placed on hold until KYC verification is complete. This process is in place for your own security.

4 Payments, Deposits & Withdrawals

991 cw accepts payments via Bangladesh's major mobile banking services. All financial transactions are conducted in Bangladeshi Taka (BDT).

  • Minimum Deposit: ৳300
  • Maximum Daily Deposit: Varies by account level
  • Minimum Withdrawal: ৳500
  • Withdrawal Processing Time: 5 minutes to 24 hours
  • Withdrawals can only be made to your registered mobile banking number.
  • Withdrawals must be made via the same method used for the deposit (to prevent money laundering).

Please note: 991 cw never charges additional fees for payment cancellations. However, your mobile banking operator's own charges may apply.

If a deposit fails to go through, contact support immediately. Keep your transaction reference number on hand — you'll need it for verification.

5 Bonus & Promotional Offer Terms

991 cw offers a variety of bonuses and promotional offers. Each offer carries specific terms, and failure to comply will result in the bonus being forfeited.

  • Welcome Bonus: Available to new members only, one time only. The bonus amount cannot be withdrawn before the wagering requirements are met.
  • Wagering Requirement: Can range from 5x to 30x depending on the bonus type. Sports Betting wagers are generally counted at 100%; casino games may differ.
  • Bonus Validity: Each bonus must be used within a specified period after it is issued. Expired bonuses will be cancelled automatically.
  • Multiple bonus offers cannot be activated simultaneously (exceptions apply in specific cases).
  • Any misuse of promotional offers will result in the forfeiture of the bonus and any associated winnings.

991 cw reserves the right to modify or cancel any bonus offer at any time without prior notice. Terms of bonuses already in progress will not be affected.

6 Betting Rules & Terms

Before placing any bets on 991 cw, please read the following rules carefully. They apply to both Sports Betting and casino games.

  • Final Bet: Once a bet is confirmed, it cannot be cancelled or changed.
  • Minimum Bet: ৳20 per bet. Maximum bet limits vary by market and account level.
  • Match Cancellation: If an event is cancelled or does not take place, the stake for that bet will be refunded.
  • Match Abandonment: If a player or team withdraws from a match, the official result will serve as the basis for settling bets.
  • Technical Error: 991 cw reserves the right to void any bets accepted at incorrect odds due to a system error.
  • Suspicious Odds: Bets placed to exploit obviously incorrect odds may be voided.

Brief suspension periods during live betting may occasionally occur, during which new bets may temporarily not be accepted. This is a normal part of the process.

7 Prohibited Activities

The following activities are strictly prohibited on 991 cw. Violations may result in account closure and potential legal action:

  • Multi-Account: Creating or operating multiple accounts under the same individual.
  • Bonus Abuse: Deliberately and repeatedly attempting to claim bonuses in an abusive manner.
  • Syndicate Betting: Colluding to fix matches or engage in score averaging.
  • Arbitrage Betting: Attempting to generate risk-free profit by using multiple accounts on the same event.
  • Software Use: Automating bets or attempting to hack the platform.
  • Money Laundering: Using the platform to launder money obtained from illegal sources.
  • False Identity: Opening or using an account under someone else's identity.

If such activity is detected, all balances and rewards associated with the account will be forfeited and the relevant authorities will be notified.

8 Privacy & Data Protection

991 cw treats the protection of your personal data as a top priority. Any information we collect is used solely for service delivery and identity verification purposes.

  • Your personal information is never sold to third parties.
  • Information may be shared when required by law or at the request of a regulatory authority.
  • All data is secured with 256-bit SSL encryption.
  • For more details, visit our Privacy Policy read here.

About Cookies: 991 cw uses cookies on its website to enhance your browsing experience. By using the platform, you consent to the use of cookies.

9 Responsible Gaming Policy

991 cw believes gaming is for entertainment — not addiction. We keep the following tools available at all times to protect our members:

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
  • Betting Limits: You can restrict yourself from placing bets above a specified amount.
  • Session Limit: Set a time limit for how long you play in a single session.
  • Cooling-Off: Take a temporary break ranging from 24 hours up to 6 weeks.
  • Self-Exclusion: Self-exclude your account for a period of 6 months to 5 years.

To learn more about responsible gaming, please visit our Responsible Gaming View page.

10 Changes & Updates to Terms

991 cw reserves the right to modify, add to, or amend these Terms & Conditions at any time. Members will be notified of significant changes via their registered contact method.

  • Continued use of the platform after any updates to the Terms & Conditions will be considered your acceptance of the revised terms.
  • The date of any update will always be displayed at the top of this page as "Last Updated".
  • Copies of previous terms and conditions are available upon request from our support team.

11 Dispute Resolution

If a dispute arises between you and 991 cw, please first attempt to resolve it through our customer support team.

  • We will provide an initial response within 48 hours of receiving your complaint.
  • A final decision on complex cases will be provided within 7 business days.
  • If both parties cannot reach an agreement, the matter may be referred to a regulatory authority for resolution.
  • In disputes regarding match results or the validity of a bet, 991 cw's decision shall be considered final; however, we always ensure a fair and thorough investigation.

Any complaints regarding bet outcomes must be submitted within 30 days of the event's conclusion.

12 Contact & Support

If you have any questions about these terms or need assistance of any kind, please get in touch with us:

  • Email: support@991cw.biz
  • Live Chat: 24/7 support available in Bengali
  • Support Hours: 7 days a week, 24 hours a day

When contacting 991 cw, always have your account ID and registered mobile number ready — this will help us resolve your issue faster.

We take every member's concern seriously. Your satisfaction is our priority.

You are agreeing to these Terms & Conditions

By using 991 cw, you confirm that you are 18 years of age or older, that you have read these terms, and that you fully agree to them. If anything is unclear, please reach out to our support team.

You Know the Terms – Now Get Started

Register at 991 cw and enjoy the best betting experience in Bangladesh. Deposit via bKash, win, and withdraw with ease.

18+ | Please gamble responsibly

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